WHERE EXCELLENCE COMES AS STANDARD
We are committed to providing excellent service at all times to make you feel at home and as comfortable as possible from the moment you arrive. We are always on hand – simply ask and we will be delighted to assist you.
As a proud member of ASAP (The Association of Serviced Apartment Providers) we are committed to their strict code of conduct and professional standards giving you complete peace of mind to book your stay with us with confidence.
OUR FULL RANGE OF SERVICEs
24 HOUR CHECK IN
Whatever the time of your arrival, our Guest Services Manager will meet you at your apartment and show you around and help you to familiarise yourself with your apartment and answer any questions you may have.
GUEST SERVICES MANAGER
Throughout your stay, our Guest Services Manager will be happy to help you and is always on hand to ensure your stay with us is as comfortable as possible.
24/7 EMERGENCY NUMBER
For your additional reassurance, we have an emergency number in operation 24 hours a day.
INFORMATION GUIDE
To enhance your stay further, we provide a comprehensive information guide regarding your apartment and the local amenities.
WELCOME PACK
Upon your arrival, we will provide you with a complimentary welcome pack containing a few essentials and treats, so that you can relax and unwind from the moment you arrive.
HOUSEKEEPING
For your added comfort, our trusted and dedicated housekeeping team will clean your apartment and provide you with fresh towels and bed linen on a weekly basis.
We are always on hand to ensure your stay with us is as comfortable as possible – simply ask and we will be delighted to assist you and with our extensive knowledge of the local area we are always here to offer information or advice should you require it.
100
Mbps internet speed (up-to)
8
Minutes walk to Reading Station (average)
24
Minutes train to London Paddington
54
Minutes Shuttle to Heathrow Airport
